Dabi'unmu: Ƙarfin Hannun Hannun Jama'a
A Shake Shack, ma'aikata masu farin ciki sune mabuɗin ƙirƙirar abokan ciniki masu farin ciki.
Akwai bambance-bambance da yawa tsakanin Shake Shack da Chapel Hill Tire. Shake Shack yana sayar da burgers da girgiza. Muna hidimar motoci.
An kafa Shake Shack a cikin 2004. Muna aiki tun 1953.
Shekaru biyar da suka gabata sun yi kyau ga Chapel Hill Tire; mun bude sabbin shaguna guda uku kuma muka fadada zuwa Raleigh. Shake Shack yana yin ɗan kyau, tare da tallace-tallace daga $217 miliyan a 2014 zuwa $672 miliyan a 2019.
Duk da haka, akwai abu ɗaya da ya haɗa mu. Shake Shack yana ɗaukar hanyar da ta shafi ma'aikaci don sarrafa kamfanin ta. Mu ma haka muke.
Shugaban Shake Shack Randy Garutti ya yi imanin cewa yawancin ci gaban kamfaninsa yana fitowa ne daga ma'aikatan da suka fi girma. "Kashi XNUMX na ma'aikata," ya kira su. Dumu-dumu ne, abokantaka, masu kuzari, kulawa, sanin kai da ƴan ƙungiyar masu neman ilimi. Kashi 51 cikin 49 alama ce ta ƙwarewar tunanin da ake buƙata don yin nasara a wurin aiki; Kashi XNUMX cikin ɗari sun bayyana ƙwarewar fasaha da ake buƙata.
Kashi XNUMX cikin XNUMX na ma'aikata suna ƙoƙari don samun nasarar gasar, fice da kuma wadatar baƙi, haɓaka al'adunmu da haɓaka kanmu da alamar, "in ji Garutti a wata hira da mujallar QSR.
Ba za ku iya yaudarar hanyar ku don jawo hankalin kashi 51 ba. A cewar Garutti, kuna samun su ta hanyar biyan kuɗi ƙarin albashi, mafi girman fa'idodi, da ingantaccen magani gabaɗaya. Domin Wanda ya kafa Shake Shack Danny Meyer ya lura cewa kamfanoni da yawa waɗanda suka yi fice a sabis na abokin ciniki galibi suna kan jerin "mafi kyawun wuraren aiki."
"Ba za mu iya taimakawa ba sai dai mun yarda," in ji shugaban Chapel Hill Tire kuma abokin haɗin gwiwar Mark Pons. "Ba za ku iya samun kyakkyawar kwarewar abokin ciniki ba tare da ma'aikaci mai farin ciki ba."
Ana sa ran gaba, gudanarwar Shake Shack ya annabta cewa tallace-tallacen kamfanin zai wuce dala miliyan 891 a ƙarshen 2021. Kuma mun yi imanin cewa tsarinsu mai ƙarfi na jama'a shine babban ƙarfinsu a cikin aikinsu don cimma wannan mataki.
"Muna cikin kasuwancin da mutane ke jagoranta," Meyer ya shaida wa mujallar QSR. "Wannan shine abin da muke yi fiye da kowa, kuma ta haka ne za mu ci gaba da saka hannun jari har shekaru da yawa daga yanzu muna da gidajen cin abinci da ke kusa da manyan shugabanni. Amma ba zai taba zama mai sauki ba."
"Dama," in ji Pons. “Ba abu ne mai sauki ba. Samun daidaitattun dabi'u shine farkon kawai. Dole ne ku gina al'adunku bisa waɗannan dabi'u. Mu a Chapel Hill Tire muna da darajoji guda biyar: ƙoƙarta don ƙwazo, mu ɗauki junanmu kamar iyali, mu ce eh ga abokan cinikinmu da junanmu, mu zama masu godiya da taimako, kuma ku yi nasara a matsayin ƙungiya. Kowane mako muna mai da hankali kan ƙima guda ɗaya kuma ƙungiyar ta tattauna yadda za mu aiwatar da shi a duk abin da muke yi. ”
"Alal misali, ɗaya daga cikin ma'aikatanmu kwanan nan ya sami damar da ba a saba gani ba don cimma ƙimar mu na cewa eh ga abokan ciniki," in ji Pons. “Wata abokin ciniki da aka yi wa tiyata kawai ta kira kantin sayar da kayayyaki kuma ya tambaye mu ko za mu iya karban maganin ta. Tunanin wannan darajar kuma ta san cewa ba ta da wani wurin da za ta juya, ma'aikaciyar ta yarda ta dauki takardar sayan magani."
“Mun kuma yi imanin cewa ƙimar mu babban kayan aikin koyo ne. Wannan kasuwancin yana buƙatar sassauci. Don amsawa, muna ƙarfafa ma'aikata su yanke shawara," in ji Pons, "kuma muddin za ku iya amfani da mahimman ƙimar mu guda biyar don amsa yadda kuka yanke shawara, kuna da kyau."
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